Terms of Service
Last updated: August 5, 2026
LogoSyncer is a service operated by Kraftscale GmbH, a limited liability company incorporated in Switzerland. These terms are an agreement between you and Kraftscale GmbH. They apply whenever you use the website, the API, the MCP server, or the embed script. If you use LogoSyncer on behalf of a company, you confirm you’re allowed to accept these terms for it.
1. Definitions
- “Kraftscale GmbH”, “we”, “us”: Kraftscale GmbH, a limited liability company (GmbH) incorporated in Switzerland. Kraftscale GmbH operates the service and is your contracting party under these terms.
- “LogoSyncer”, the “service”: the product operated by Kraftscale GmbH at logosyncer.com: the website, the API, the MCP server, and the embed script.
- “You”, the “Customer”: the account holder who connects a Stripe account and publishes a wall.
- “Wall”: the ordered set of company domains and logo assets we serve for your account, as an embed script and as JSON.
- “Subscriber domain”: a company domain derived from your connected Stripe account (e.g.
acme.com). - “Listed company”: a company whose domain appears on a wall.
- “Logo provider”: Logo.dev, the third party that supplies the logo images and brand names.
2. What the service does
LogoSyncer is a sync layer. It connects to your Stripe account with read-only access, extracts the company domain from each customer record’s email field, asks the logo provider for that company’s logo, and serves the result back to you as an embed and a JSON API. That is the whole product: a pipe between your Stripe account (which domains) and the logo provider (which images).
We do not curate, moderate, or editorialize the contents of your wall. Which companies appear is a function of your Stripe data and the exclusion and pin/hide controls in your dashboard and API, all of which you operate.
Logo images and brand names are sourced from the logo provider and are served subject to that provider’s own terms. We link back to Logo.dev as required by our agreement with them, and on the Free tier your embed must keep the “Powered by LogoSyncer” attribution visible.
3. Read-only Stripe access
We only ever hold a read-only Stripe credential: a restricted key you create yourself, limited to reading Customers, Subscriptions, Events and Account, and revocable from your Stripe dashboard at any time. We cannot move money or write to your Stripe account, because we never hold a credential capable of it. Details in /docs/security.
4. Acceptable use
- Only build walls from customer relationships that actually exist. Do not present a company as a customer if it isn’t one.
- Do not connect a Stripe account you aren’t authorized to connect.
- Do not use the service to harass, defame, impersonate, or misrepresent any person or company.
- Do not abuse the API: no rate-limit evasion, no scraping of our surfaces beyond your own data, no reselling LogoSyncer as your own service.
- Do not use the service in a way that breaks the logo provider’s terms; in particular, do not strip our logo URLs out to build a competing logo database.
- Do not attempt to bypass the publish gate, another account’s authentication, or any technical limit we set.
5. Your responsibilities
You decide what appears on your website. LogoSyncer serves data to your site on your instruction; you choose to publish a wall, you choose the exclusions, and you choose the page it goes on. That makes the published claim (“these companies are our customers”) your statement, not ours.
You represent and warrant that:
- every company shown on your wall genuinely has, or had, the commercial relationship you are portraying;
- you have the right to display each listed company’s name and logo: through your contract with them, their brand guidelines, their consent, or applicable law; and
- you honor any commitment you have made to a customer about not naming them publicly, using the exclusion controls we provide.
On nominative fair use. Under US trademark law and as summarized by INTA, identifying another company by its mark is generally permissible where the company can’t reasonably be identified without the mark, no more of the mark is used than necessary, and nothing about the use suggests sponsorship or endorsement by that company. Identifying your own customers or business partners is a common application of this. It is not a blanket permission: it varies by jurisdiction, it does not override a contract in which you promised confidentiality, and it does not help you if the relationship you are portraying isn’t real.
This is not legal advice. Nothing on this page or anywhere else on this site is legal advice, and we are not your lawyers. If the answer matters to your business, get advice from someone qualified in your jurisdiction.
6. Our role
For the subscriber-domain data we process out of your Stripe account, Kraftscale GmbH acts as a processor on your instructions: you are the controller of that data and you determine why and how it is used. We do not decide who is on your wall, we do not use your subscriber domains for our own purposes, and we do not sell them. The processing terms are set out in the “Processing on your behalf” section of the privacy policy, which forms part of these terms.
Separately, Kraftscale GmbH is the controller of our own account data about you: your email address, plan and billing records. That is covered in the privacy policy.
7. Reporting a listing
A listed company that wants to be removed from a wall can write to abuse@logosyncer.com or use /takedown. Because the site owner controls what is published on their own site, we forward such reports to the account holder responsible for that wall; they hold the exclusion controls and the relationship with the company in question.
We will suppress an asset across the service where we are legally required to (a court order, a valid trademark or IP complaint, or an obligation under applicable law), and we may suspend or remove anything that breaches these terms. We do not commit to a response time and we do not guarantee removal. If you are the account holder and we forward a report to you, we expect you to deal with it; persistent failure to handle legitimate complaints is grounds for suspension under section 11.
8. Plans, billing and cancellation
- Free: up to 20 logos, no credit card, and a visible “Powered by LogoSyncer” attribution on the embed.
- Pro: $9 per month or $90 per year (unlimited logos, no attribution requirement, curatorial exclusion list). Billed through Stripe.
Pro renews automatically at the end of each billing period at the then-current price until you cancel. Prices are in USD and exclude any taxes that may apply to you. You can cancel at any time from the dashboard or the Stripe billing portal; cancellation takes effect at the end of the period you have already paid for.
Downgrade never breaks a live embed. When Pro ends, the account moves to Free: your 20 top-ranked logos keep serving and the attribution badge returns.
No refunds for partial periods. Fees already paid are non-refundable, including for unused time after a cancellation or termination, except where a refund is required by law. If we change prices, we’ll email account holders before the change takes effect for them.
9. Availability
The service is provided as is and as available. There is no uptime commitment, no service level agreement, and no credits for downtime. We depend on third parties (hosting, database, Stripe, the logo provider) and any of them can fail. We can’t promise that every logo resolves, that resolved logos are correct, or that the service will be uninterrupted. We may change, add, or remove features; where a change materially reduces what you are paying for, we’ll give notice under section 14.
10. Intellectual property
- Yours: your account data, your Stripe data, your subscriber domains, your exclusion lists and your wall configuration remain yours. You grant Kraftscale GmbH only the licence needed to run the service for you: to host, process and serve that data as you instruct.
- Ours: the LogoSyncer software, API, embed script, documentation, and brand remain the property of Kraftscale GmbH. These terms grant you a limited, non-exclusive, revocable right to use the service, not a licence to copy, resell, or reverse-engineer it.
- Third parties’: every company name, logo and trademark that passes through the service belongs to its owner. Neither you nor we acquire any right in it, and nothing in the service implies that any listed company sponsors or endorses you, us, or the service.
11. Suspension and termination
You can disconnect Stripe or delete your account at any time from the dashboard. Deletion is an immediate hard delete of your data; see the privacy policy for how backups are handled.
We may suspend or terminate an account that breaches these terms, that we reasonably believe is being used unlawfully, that fails to pay, or that repeatedly ignores forwarded reports about its own wall. We’ll give notice where practical; where the risk is immediate (legal exposure, security, abuse) we may act first and explain after. On termination your walls stop serving, which means the embed on your site stops rendering.
12. Disclaimer of warranties
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. In particular, we make no warranty that displaying any given logo is lawful for you, that logo images or brand names supplied by the logo provider are accurate or current, or that the service will meet a compliance requirement you may have. We hold no certifications, audits, or attestations, and we do not claim any.
13. Limitation of liability and indemnity
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption.
The total aggregate liability of Kraftscale GmbH arising out of or relating to the service is limited to the greater of (a) the amounts you paid us in the twelve months before the event giving rise to the claim, or (b) USD 50. Nothing here limits liability that cannot be limited by law, including for death or personal injury, fraud, or willful misconduct.
Your indemnity. You will indemnify and hold Kraftscale GmbH harmless against claims, damages and reasonable costs arising from what you publish using the service (including any claim that displaying a company’s name or logo on your website infringed its rights, breached a contract you had with it, or was misleading) and from your breach of these terms. We will tell you promptly about any such claim and won’t settle it without your agreement.
14. Changes to these terms
We may update these terms. For material changes we’ll email account holders at least 14 days before they take effect, and post the new “last updated” date here. Continuing to use the service after that means you accept the change; if you don’t, cancel before it takes effect.
15. Governing law and venue
Kraftscale GmbH is incorporated in Switzerland. These terms are governed by the laws of Switzerland, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The courts of Zurich, Switzerland have exclusive jurisdiction, except that mandatory consumer-protection rights in your country of residence are unaffected.
16. Miscellaneous
- If a provision is held unenforceable, the rest stays in force and the provision is narrowed to the minimum extent needed.
- You may not assign these terms without our consent; we may assign them to a successor of the business.
- These terms plus the privacy policy (including the processing section) are the whole agreement between us about the service.
- Not exercising a right isn’t a waiver of it.
Contact
Kraftscale GmbH, Switzerland, operator of LogoSyncer. Questions about these terms, or anything else: abuse@logosyncer.com.